POSITION OVERVIEW

· Represent CertaPro Painters of Aurora-Oswego-Yorkville (an independently owned and operated CertaPro Painters franchisee) to all suppliers, customers, applicants, employees, etc., to differentiate ourselves from our competition and to further enhance our “Brand of Certainty.”

· Service all prospective and existing customers to exceed their painting needs and create customers for life.

· Collaborate with all employees to meet/exceed their needs.

· Ensure that all tasks are completed in a timely and professional manner.

· Develop a close working relationship with the General Manager (GM) and Sales Associate(s) to ensure all expectations are met with the employees and customers.

· Live the Values of CertaPro Painters:

o Deliver What You Promise

o Respect the Individual

o Have Pride in What You Do

o Practice Continuous Improvement

o Embrace Possibilities

· Fulfill the obligations of the essential functions as outlined below.

ESSENTIAL FUNCTIONS

MARKETING:

o Update direct mail (DM) drops in CertaOne.

o Manage and process all Datamining mailings.

o Maintain franchise website to be compliant with CertaPro Standard Operating Procedures (SOP).

o Ensure all Marketing Tactics are executed per the Company’s Annual Marketing Plan.

o Ensure all customer mailing lists are up to date.

o Organize trade shows.

SALES:

o Create sales packages.

o Enter leads into CertaOne.

o Update customer reference lists regularly.

o Maintain inventory and update all point-of-sale material.

PRODUCTION:

o Collect and track actual hours worked on job sites daily.

o Update Production Scheduler in CertaOne.

o Create Job Jackets.

FINANCIAL:

o Enter Annual Financial Plan (AFP) into QuickBooks

o Keep QuickBooks up to date and accurate.

o Cost all completed jobs.

o Invoice customers.

o Prepare reports.

o Reconcile supplier invoices and manage the office supply budget.

o Reconcile expense reports submitted by staff.

ADMINISTRATIVE:

o Update and keep CertaOne accurate daily. This includes changing the job status, updating customer contact information, etc.

o Reconcile CertaOne to the completed job jackets, including all handwritten notes and change forms.

o File job jacket when the job is complete.

o Process payroll

o Maintain all files.

o Process all mail.

o Maintain professional presentation of the office.

o Order supplies for the office and others as required.

o Maintain vendor relations and files for insurance, phone companies, subcontractors, etc.

o Manage facilities.

o Answer the phones and coordinate messages and tasks.

SALARY/BENEFITS:

Salary: Depending on experience, $24,000 to $36,000 per year.

Benefits:

Two weeks paid vacation after one year.

401K matching contributions 1-3%, with partial vestment beginning after one-year.