Are you losing customers without realizing it? Getting customers through the door is only half the battle. Keeping them coming back is what helps your business grow. In this interactive workshop, you will discover how to: identify opportunities, handle challenges and build customer loyalty. This workshop will be presented in a hybrid classroom format: you can join using the attached Zoom link or in person at the Waubonsee Community College Downtown Aurora campus, 18 S. River St, Aurora, IL 60506. This workshop is hosted by Annah Mitchell, MBA and founder of Annah Mitchell Consulting where she has 14 years of business ownership experience.